Operations Playbooks

How to navigate common ops processes and problems.

Sales PlaybooksFinance PlaybooksSmall Business PlaybooksPeople Ops PlaybooksOperations Playbooks
Small Business PlaybooksSmall Business Playbooks
+1+1
Save time with SOPs

Save time with SOPs

So you can pass the Bus Test.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+1+1
Basic small business cybersecurity

Basic small business cybersecurity

The simple checklist you should run today.

Michael Girdley
Michael Girdley
Sales PlaybooksSales Playbooks
+2+2
What to do when your customer won’t pay

What to do when your customer won’t pay

It’s never fun. But here’s what to do.

Michael Girdley
Michael Girdley
Sales PlaybooksSales Playbooks
+3+3
When & how to hire your first salesperson

When & how to hire your first salesperson

... and start being a CEO.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
Building remote teams

Building remote teams

Side by side, not face to face.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
How to host an online event (Part 1/2)

How to host an online event (Part 1/2)

The solution to awkward pauses (and more)

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+1+1
Streamline your business with automation

Streamline your business with automation

It’s not whether to automate. It’s where and when.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
My complete hiring process

My complete hiring process

Find your A players.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
Boost performance & retention with proper onboarding

Boost performance & retention with proper onboarding

How they start is how they finish.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
Finding a VA (and how to use them well)

Finding a VA (and how to use them well)

Spend your time on the stuff only you can do.

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
An org chart that actually works

An org chart that actually works

Finally, a structure that serves your goals!

Michael Girdley
Michael Girdley
Small Business PlaybooksSmall Business Playbooks
+2+2
How to push work down

How to push work down

... so you can focus on the high-value things.

Michael Girdley
Michael Girdley